Privacy Policy

Last Updated: September 5, 2025

1. Introduction

This Privacy Policy (the "Policy") describes how 2GC CloudBridge ("we," "our," or "us") collects, uses, and protects your personal information when you use our cloud bridge service (the "Service") in compliance with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable data protection laws.

The data controller is 2GC Ltd. (the "Company").

2. Information We Collect

We collect the following categories of personal information:

  • Identity data (name, email address)
  • Contact data (phone number, email address)
  • Usage data (IP address, access times, features used)
  • Technical data (browser type, operating system, screen resolution)
  • Authentication data (access tokens, session data)
  • Marketing data (preferences, communication history)

3. How We Use Your Information

We use your personal information for the following purposes:

  • Providing and maintaining the Service
  • User authentication and authorization
  • Technical support and customer service
  • Service improvement and analytics
  • Legal compliance and regulatory requirements
  • Fraud prevention and security
  • Marketing communications (with your consent)

4. Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Consent (Article 6(1)(a) GDPR)
  • Contract performance (Article 6(1)(b) GDPR)
  • Legal obligation (Article 6(1)(c) GDPR)
  • Legitimate interests (Article 6(1)(f) GDPR)

5. Data Retention

We retain your personal information for the following periods:

  • Account data: Until account deletion by user
  • Access logs: 1 year
  • Analytics data: 2 years (in anonymized form)
  • Marketing data: Until consent withdrawal
  • Legal compliance data: As required by law

6. Data Sharing and Transfers

We may share your personal information with the following categories of recipients:

  • Cloud service providers (Cloudflare, AWS)
  • Analytics services (Google Analytics)
  • Payment processors (when processing payments)
  • Government authorities (when required by law)
  • Business partners (with your consent)

We ensure appropriate safeguards for international data transfers, including Standard Contractual Clauses and adequacy decisions.

7. Your Rights

Under GDPR and other applicable laws, you have the right to:

  • Access your personal information
  • Rectify inaccurate or incomplete data
  • Erase your personal information ("right to be forgotten")
  • Restrict processing of your data
  • Data portability
  • Object to processing
  • Withdraw consent at any time
  • Lodge a complaint with a supervisory authority

8. Data Security

We implement appropriate technical and organizational measures to protect your data:

  • Encryption in transit and at rest
  • Access controls and authentication
  • Regular security updates and monitoring
  • Employee training on data protection
  • Incident response procedures

9. Cookies and Tracking

We use cookies and similar technologies for:

  • Essential service functionality
  • Analytics and performance monitoring (with consent)
  • Personalization (with consent)
  • Marketing and advertising (with consent)

You can manage cookie preferences through our consent manager or browser settings.

10. Children's Privacy

Our Service is not intended for children under 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it.

11. International Transfers

Your data may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses
  • Adequacy decisions
  • Certification schemes
  • Binding corporate rules

12. Contact Information

For questions about this Privacy Policy or data processing, contact us:

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes through the Service or by email.