Data Protection

Last updated: September 5, 2025

1. Data Controller

2GC CloudBridge Personal Account is operated by 2GC, which acts as the data controller for the processing of personal data in accordance with applicable data protection laws.

2. Types of Data Collected

We collect and process the following categories of personal data:

Account Information

  • Email address
  • Username
  • Password (encrypted)
  • Account preferences

Usage Data

  • Connection logs
  • Service usage statistics
  • Error logs
  • Performance metrics

Technical Data

  • IP addresses
  • Device information
  • Browser type and version
  • Operating system

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you provide explicit consent for specific processing activities
  • Contract: To provide and maintain our services under the terms of service
  • Legitimate Interest: To improve our services and ensure security
  • Legal Obligation: To comply with applicable laws and regulations

4. Data Processing Purposes

We process your personal data for the following purposes:

  • Providing and maintaining the Service
  • Authenticating users and managing accounts
  • Monitoring service performance and security
  • Providing customer support
  • Complying with legal obligations
  • Improving our services and user experience

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:

  • Account Data: Until account deletion or 3 years of inactivity
  • Usage Logs: 12 months for security and performance monitoring
  • Error Logs: 6 months for troubleshooting purposes
  • Legal Compliance: As required by applicable laws

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

  • End-to-end encryption for data transmission
  • Strong encryption for data at rest
  • Regular security audits and updates
  • Access controls and authentication
  • Secure data centers with physical security
  • Incident response procedures

7. Data Sharing

We do not sell, trade, or otherwise transfer your personal data to third parties, except in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and prevent fraud
  • With trusted service providers under strict confidentiality agreements
  • In case of business transfer or merger

8. Your Rights

Under applicable data protection laws, you have the following rights:

  • Access: Request access to your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your personal data
  • Portability: Request transfer of your data
  • Restriction: Request limitation of processing
  • Objection: Object to certain processing activities
  • Withdraw Consent: Withdraw consent at any time

9. International Transfers

Your personal data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses and adequacy decisions.

10. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. You can manage your cookie preferences through our consent management system.

Types of cookies we use:

  • Essential: Required for basic functionality
  • Analytics: Help us understand usage patterns
  • Preference: Remember your settings

11. Children's Privacy

Our Service is not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If you become aware that a child has provided us with personal data, please contact us immediately.

12. Changes to This Policy

We may update this Data Protection Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Information

If you have any questions about this Data Protection Policy or wish to exercise your rights, please contact us:

Data Protection Officer: Support form (select “Data Protection”)
General Inquiries: Support form
Website: https://2gc.ru